Adegoke Omotola – Customer Service is the CEO of 1st Degree Consulting. He is a former banker, having worked with UBA Plc and Fidelity Bank Plc. He is the author of the book titled Customer Retention “An Experiential Approach” published in May 2009 and Practical Selling Skills published in May 2013. Now available to book through Conference Speakers International
Adegoke is a graduate of Finance from the University of Lagos in 1992 and bagged a Masters Degree in Property Valuation and Law from the prestigious City University Business School, London in 1997. In addition he has an MBA (Management) awarded by the University of Lagos in 2000. He is a Certified Customer Service Trainer from the Service Quality Institute, Minnesota,USA in 2011.
He was certified in Legacy Training in August 2013 by the Zig Ziglar Incorporation, Dallas,Texas USA. Adegoke was recently certified in August 2016 John Maxwell Team as a Coach, Trainer and Speaker.
He is a Mentor with FATE Foundation, Public Speaker and Life coach. He is happily married with Children. Follow Conference Speakers on Twitter
Adegoke Omotola – Customer Service
the activities and actions companies and organizations take to reduce the number of customer defections.
Professional Selling Skills
training makes sure sales teams are equipped with the functional skills to stay one step ahead of competitors.
not only means looking neat and good but includes everything that makes you more sophisticated.
the ability to influence, motivate, and enable others to contribute toward the effectiveness and success of a group.
giving a meaning to specific company, products or services by creating and shaping a brand in consumers’ minds.
treating coworkers and employer with respect and courtesy to create a pleasant work environment.